Platform/Memberships, packages & discounts

05 / Memberships, packages & discounts

Build offers. Track every use.

For pet businesses in Hong Kong, create service packages, membership credits, and discounts. See what each customer has available and where an eligible offer can be used.

Compare offer types

app.petos.com / customers / offers

Customer offersAlex Morgan’s offer record

Care ClubCustomer membership

Active

Alex MorganMember record

Service credit availableHK$120

Product credit availableHK$50

DiscountConfigured

Bath & brush · Service creditRedeemed

Tide Nylon Collar · Product creditAvailable

Alex Morgan’s Care Club recordPetOS

Choose how customers use an offer

Choose the offer that fits the job

Bundle services, give members configured benefits, or set a targeted discount. Each offer has a different job.

01 / Service package

Sell services as a package

Group specific services at one package price, then track each customer’s remaining uses.

Grooming bundleAlex Morgan’s service package

Package record

Included services

Bath & brush

Nail trim

2uses left

4 of 6 used

02 / Membership

Give members credits and perks

Keep service or product credits and configured discounts with each customer’s active membership.

Care ClubAlex Morgan’s membership

Active

Service credit leftHK$120

Product credit leftHK$50

03 / Discount

Control a targeted discount

Choose eligible products or services, which customers qualify, and how often the discount can be used.

Selected product discountExample offer rules

Discount

10%

Example targetTide Nylon Collar

CustomersSelected customers

Usage100 total · 1 per customer

From setup to everyday use

See how each offer works in practice

Build the offer, check a customer’s balance, apply an eligible credit, and keep discount rules visible.

Service packages

Choose what a package includes

Choose the included services, set the package price and number of visits, then see how many uses each customer has left after redemption.

Member benefits

See each member’s balance

Open a customer record to check membership status, available credits, and benefits.

Eligible offers

Apply a credit at checkout

Use an eligible service credit in booking or a product credit in POS and product orders.

Discount rules

Set who qualifies for a discount

Set the discount rate, choose eligible products or services and customers, then control overall and per-customer usage limits.

One customer example

From Alex’s membership to an applied credit

Care Club sits on Alex’s customer record. When Alex books Bath & brush, an eligible service credit appears at checkout.

Set up Care Club

Configure the service and product credits included in the membership.

Add Alex as a member

Alex’s customer record shows the membership and available credits.

Use an eligible credit

Apply a service credit to Alex’s booking. Product credits can be used in supported sales flows.

Offer at checkoutWorkflow examples

Booking / service credit

Grooming visit

Apply an eligible service credit in a supported booking flow.

CustomerAlex Morgan

ServiceBath & brush

Care Club service creditApplied

Booking discounts can also apply when configured and eligible.

Switch tabs to see booking, POS, and product-order examples

Fits service, retail, and multi-service businesses

Offers that fit the way you work

Groomers and trainers can offer service packages. Retailers can use supported product credits and discounts. Hotels and multi-service shops can configure relevant offers.