Four practical guides help New Zealand pet businesses plan services, prepare for visits, and organise retail work. Each includes an example and relevant PetOS tools.
Choose the guide closest to the work in front of you. Each one ends with a practical example you can adapt.
Plan your services, products, bookings, first customer visit, and team handoffs before opening a pet business. Written for pet businesses in New Zealand.
Read the launch guide
Explain base prices, service duration, add-ons, deposits, and package terms before customers book. Written for pet businesses in New Zealand.
Read the service guide
Prepare each pet visit with useful customer details, care notes, and a clear service record. Written for pet businesses in New Zealand.
Read the care guide
Connect product variants, SKUs, online orders, POS sales, purchasing, and stock records. Written for pet businesses in New Zealand.
Read the retail guidePractical advice for New Zealand pet businesses on service quality, pricing, stock, and regular customers.
A clear service checklist helps a small team deliver consistent care. Follow one customer visit from enquiry to collection and note where information needs to be handed over.
Owners need confidence in a boarding stay. Confirm each pet's routine before arrival, explain how updates will work, and share a useful summary on collection.
You can learn a great deal from a few consistent measures. Track service demand, repeat visits, and product turnover, then compare them with seasonal patterns.
Tell customers why your pet business exists and how its values appear in everyday work. Choose real examples rather than broad claims.
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See the service, booking, retail, and record workflows most relevant to your business type.
Explore the platform areas behind bookings, storefronts, customer records, and sales.
