Brand identity
Showcase your brand and contact details
Add business information, logo, cover image, and theme color. Connect Google Maps or a Business Profile, and choose whether to show Google reviews.
See details
One platform for pet businesses in the United States
Build your pet business a
Build your pet business a
distinctive online home
Give customers a clear place to explore services, book at least 24 hours ahead, or order products online. Keep bookings, pet records, and everyday work together for your US team.
Platform overview
One workspace for your pet business
Explore the tools that help your US team manage the work behind every appointment and sale.
Give your US pet business a branded site where customers can explore services, schedule ahead, and shop online.
Take customers from choosing a service to a confirmed appointment, with booking details and payment status clear for your team.
Keep client details, pet profiles, and each visit's service history together for your team.
Connect in-store checkout, online orders, and purchasing with product and inventory records for your US team.
Set up service packages and member benefits, then keep eligible credits and discounts clear at checkout.
Follow bookings and online orders through to invoices, payment status, and a clearer view of your finances.
Create reusable report and agreement templates, then connect each document to the appointment and pet it belongs to.
Ask Doki about supported PetOS and business data, then let your team check the answer and take the next step.
Business Website & Online Store
Give your US pet business a branded site where customers can explore services, schedule ahead, and shop online.
Explore this moduleBilingual content
Create bilingual service and product content
Your public page supports English and Traditional Chinese. PetOS can help translate service or product names and descriptions as you add them.
See detailsVisible modules
Choose which modules customers can see
Turn on the store, booking, blog, and customer accounts to suit your business, then preview the page before publishing.
See detailsService details
Explain services before customers book
Show service descriptions, images, prices, and duration so customers can understand each service first.
See detailsStorefront checkout
Let customers browse and check out
Add product images, prices, variants, and categories. Customers can browse the catalog, add items to a cart, and check out online.
See detailsCustomer accounts
Give customers an account
After signing in, customers can view their profile, pets, bookings, orders, memberships, and learning records.
See detailsBooking & Scheduling
Take customers from choosing a service to a confirmed appointment, with booking details and payment status clear for your team.
Explore this moduleBooking flow
Book in a few clear steps
Customers choose a service, pet, and available time, then review their booking before confirming.
See detailsBilingual services
One service, two languages
Show each service in English and Traditional Chinese. Customers can switch languages while booking.
See detailsMulti-service bookings
One booking, every pet and service
Add pets or services to one booking, with each price, duration, and staff assignment kept clear.
See detailsService pricing
See the price build as you go
Add an option such as extra brushing time, and show customers how it changes the booking total.
See detailsPayment options
Choose how customers can pay
Offer full payment or a deposit at checkout. Customers can pay later when your business enables it.
See detailsAvailability settings
Keep open times truly open
Set working hours and capacity, then block unavailable times so customers see only bookable slots.
See detailsCustomer & Pet Records
Keep client details, pet profiles, and each visit's service history together for your team.
Explore this moduleCustomer profiles
Keep customer contact details together
Bring customer name, email, phone, notes, tags, and address together with related activity.
See detailsPet profiles
Create a profile for each pet
Record species, breed, photos, weight, microchip number, and status, linked to the customer.
See detailsConnected history
See connected service history
Profiles can link bookings, product orders, invoices, memberships, learning records, report cards, and signed agreements.
See detailsCare records
Save care and health information
Record allergies, medical notes, and vaccination details. When configured, vaccination checks can be included in booking.
See detailsPOS, Products & Inventory
Connect in-store checkout, online orders, and purchasing with product and inventory records for your US team.
Explore this modulePOS checkout
Check out from one POS cart
Add products, services, and service packages to one cart, select a customer, and record an in-person sale and payment.
See detailsProduct content
Add bilingual product content
The public page supports English and Traditional Chinese. PetOS can help translate product names and descriptions as you create them.
See detailsVariants & stock
Organize product variants and stock
Manage SKU, EAN or barcode, price, cost, stock, category, brand, and tags. Variants can have their own details.
See detailsInventory activity
Connect sales, purchasing, and inventory
POS sales, product orders, and purchase orders can update inventory, with changes visible in the activity log.
See detailsSuppliers & orders
Manage suppliers and online orders
Manage suppliers and purchase orders alongside products. Review payment, fulfillment, delivery details, and tracking for online orders.
See detailsMemberships, Packages & Discounts
Set up service packages and member benefits, then keep eligible credits and discounts clear at checkout.
Explore this moduleService packages
Create a service package
Choose the services in a package, set its price, and track package details and customer redemptions.
See detailsMember benefits
Review memberships and available benefits
See a customer’s membership status and manage configured service or product credits and discounts.
See detailsEligible offers
Apply offers in supported workflows
When eligible, credits or discounts can be used in supported booking, POS, and product-order workflows.
See detailsDiscount rules
Set discount scope and limits
Choose eligible services or products, who can use a discount, and any usage limits for everyone or an individual.
See detailsInvoices & Finance
Follow bookings and online orders through to invoices, payment status, and a clearer view of your finances.
Explore this moduleFinance overview
See revenue, costs, and net profit
Switch the period to review recorded revenue, costs, net profit, and recent financial activity.
See detailsRevenue breakdown
See where the numbers come from
Review revenue by source, costs by type, and recent records linked to bookings or product orders.
See detailsLinked invoices
Create and send invoices
Keep the booking or product order linked to its invoice. Review payment status, PDF, and WhatsApp sharing options.
See detailsCSV export guidance
Get CSV export guidance from Doki
Ask Doki how to export revenue or cost data as a CSV file.
See detailsReport Cards & Digital Agreements
Create reusable report and agreement templates, then connect each document to the appointment and pet it belongs to.
Explore this moduleReport templates
Create reusable report card templates
Create report card templates for the services your business provides.
See detailsLinked report cards
Link a report card to a booking and pet
Connect a report card to a booking, customer, and pet, and add photos.
See detailsDigital signatures
Collect signatures and create signed PDFs
Create agreement templates, send them for online signature, and generate signed PDFs. PetOS records agreement status for bookings.
See detailsMatting prompts
Use configured matting prompts
When your business configures a matting workflow, PetOS can prompt the team to send the relevant agreement before service.
See detailsDoki AI
Ask Doki about supported PetOS and business data, then let your team check the answer and take the next step.
Explore this moduleWorkflow guidance
Ask about PetOS and business workflows
Ask Doki about PetOS, pet-business topics, or supported booking, supplier, inventory, invoice, and delivery workflows.
See detailsBooking lookup
Ask about upcoming bookings
Look up booking date, time, service, customer, pet, status, and price.
See detailsProduct lookup
Look up products and inventory
Ask about supported product variants, SKUs, prices, brands, categories, and stock status.
See detailsSales & finance
Review sales data and supported workflows
Get sales and finance summaries, CSV export guidance, or help with the supported service-price update workflow.
See detailsChoose the plan that fits your team
From independent services to multi-location operations, choose a PetOS plan for pet businesses in the United States.
01 / GET STARTED
Basic
For groomers, sitters, trainers, and small pet shops
US$39/month
US$390/year · 2 months free
What’s included- Doki AI + PetOS management system
- Booking management and reminders
- Customer and pet records
- Product inventory and order management
- Sync in-store services and product stock across devices
- Basic sales and operations insights
- Export basic sales reports
- No PetOS commission on bookings or sales orders
- Help setting up your store and uploading data
02 / CONNECT OPERATIONS
Pro
For teams combining pet services with product sales
US$99/month
US$990/year · 2 months free
What’s included- Everything in Basic
- Doki AI + PetOS management system
- Booking management with automatic reminders
- Advanced CRM and memberships
- Automatic booking and order notifications
- Stock and sales across locations
- Sales reports and inventory analysis
- No PetOS commission on bookings or sales orders
- Help setting up your store and uploading data
- and more...
03 / GROW ACROSS LOCATIONS
Enterprise
For larger pet businesses that need multiple locations or custom integrations
Contact for a quote
What’s included- Everything in Pro
- Doki AI + PetOS management system + more customer channels
- Advanced API integrations
- Custom feature modules
- Multi-location operations
- Automatic data sync across platforms
- Advanced financial report exports
- Custom reports and sales data
- No PetOS commission on bookings or sales orders
- Setup, data uploads, and database integration support
- and more...
Explore by the way you work
01 / SERVICE BUSINESSPet grooming salonsShow grooming services, add-ons, prices, and durations. Link pet details, agreements, and report cards to each visit.Explore grooming salons
02 / STAYSPet hotelsList accommodation services and keep stay dates, availability, payment status, records, and agreements together.Explore pet hotels
03 / TRAININGPet training centersShow training services and staff specialties. Manage packages or memberships alongside bookings.Explore training centers
04 / RETAILPet supply storesShow products online and manage details, variants, stock, in-store sales, suppliers, and orders.Explore supply stores
05 / HOME VISITSAt-Home Pet CareOffer cat visits and dog walks online, with the pet, address, and care details linked to each booking.Explore at-home care
06 / MIXED SERVICESOne-stop pet lifestyle storesBring grooming, daycare, boarding, or training together with retail under one brand.Explore lifestyle stores
Find your kind of pet business
See how PetOS presents services and products for pet businesses in the United States, with the daily workflows behind them.
01 / SERVICE BUSINESSPet grooming salonsShow grooming services, add-ons, prices, and durations. Link pet details, agreements, and report cards to each visit.Explore grooming salons
02 / STAYSPet hotelsList accommodation services and keep stay dates, availability, payment status, records, and agreements together.Explore pet hotels
03 / TRAININGPet training centersShow training services and staff specialties. Manage packages or memberships alongside bookings.Explore training centers
04 / RETAILPet supply storesShow products online and manage details, variants, stock, in-store sales, suppliers, and orders.Explore supply stores
05 / HOME VISITSAt-Home Pet CareOffer cat visits and dog walks online, with the pet, address, and care details linked to each booking.Explore at-home care
06 / MIXED SERVICESOne-stop pet lifestyle storesBring grooming, daycare, boarding, or training together with retail under one brand.Explore lifestyle stores
Guides for pet businesses
Start with the questions on your mind
Practical guides for pet businesses in the United States, from launch decisions to everyday work.
Getting startedHow to Start and Run a Pet BusinessExplore resources
Services & pricingPet Service Pricing and Package DesignExplore resources
Care & experienceCustomer Experience and Pet Care RecordsExplore resources
Retail & operationsPet Product Inventory and Sales ManagementExplore resources
Market insightsUnited States market insightsExplore resources
Start with the modules that fit your needs
See how PetOS can work for your business
Explore the features or find product workflows for your type of business.
Start Free Browse business types