Home/Business types/ Pet supply stores
For pet supply stores

Sell pet products online and in store

Help shoppers in Australia compare product photos, prices, and options. Sell through your online store or at the counter with POS, with payment and stock records connected to each sale.

Dog standing among the shelves of a pet supply store
PetOS · Retail snapshotTide Nylon Collar · Blue / Small
Online storeAvailable
In-store POSReady to sell
Products that are easy to shop

Give every product the details customers need

Show photos, descriptions, prices, and available options on your public store. Behind the scenes, keep each variant’s SKU, barcode, cost, and stock in its product record.

Paw & Co. · ShopCustomer-facing store
Blue Tide Nylon Collar product photograph
WALK ESSENTIALS / COLLARS

Tide Nylon Collar

A durable everyday collar with an adjustable fit.

A$7Choose a size
SmallMediumLarge
Add to cart
PetOS · Product recordTeam workspace
ONE PRODUCT · THREE VARIANTS

Details the team can manage

ProductTide Nylon Collar
Categories & brandWalk essentials · Harbour Hound
Blue / SmallA$7 · SKU COL-BLU-S
Blue / MediumA$8 · SKU COL-BLU-M
Rose / SmallA$7 · SKU COL-ROS-S
Barcode & stockRecorded per variant

Prepare English and Traditional Chinese product names and descriptions with translation assistance, then review the content before publishing.

Explore products & variants
Online store + in-store POS

Meet customers where they buy

The same product can be purchased through your customer-facing store or added to a staff-run POS sale. Each channel gets its own clear checkout experience.

Customer-facing store

Order online

Customers choose a variant, review the cart, and complete checkout on your public store.

Paw & Co. · CartOnline checkout
Tide Nylon CollarBlue / Small · Qty 1
A$7
Eligible product benefitApplied when available
SubtotalA$7
Shipping and payment at checkoutContinue →
After checkout: The order record holds payment, shipping, fulfilment, and tracking details.
Explore the online store
PetOS team workspace

Sell at the counter

Staff search the catalog, add the right variant, and check out a known customer or a walk-in.

PetOS · POSIn-store sale
Tide Nylon CollarBlue / Small · Qty 1
A$7
CustomerWalk-in
Cart totalA$7
Choose and record paymentReview payment →
At the counter: POS records the sale and its selected payment method.
Explore in-store POS
Payment & checkout

Make payment clear in both sales channels

Offer online checkout through a connected payment account where enabled. At POS, your team can record cash, card, or another method the shop accepts, with the payment status on the sale.

Online order

A checkout customers can finish

Customers see their cart and payment choice. The resulting product order keeps its payment status alongside shipping and fulfilment details.

In-store sale

A payment record for the counter

Staff can choose a customer or walk-in, apply an eligible product discount or credit, and record the method used to pay.

PetOS · POS paymentIllustrative sale
PAYMENT DETAILS

Tide Nylon Collar · A$7

CashCardOther method ✓
Method recordedBank transfer
Sale totalA$7
Payment statusPaid ✓

Payment choices depend on the shop’s setup. Bank transfer here is collected by the shop and recorded as “Other method”; it does not imply a direct PetOS integration.

Memberships for retail

Choose the product benefits your members receive

Set a product credit or discount perk within a membership. For a product discount, choose which items and customers qualify, then set how often the offer can be used.

Membership setup

Build a useful store benefit

Decide what Care Club includes, then see each customer’s active membership and available product credit in their record.

PetOS · Care ClubMembership setup
MEMBER BENEFITS

Care Club

Product creditA$10Available for eligible purchases
Product discount perk10% offSelected products
Customer record · Chris WongActive member
Discount rules

Set who and what qualifies

Choose the eligible product and customers, then add an overall limit and a per-customer limit to the offer.

PetOS · Discount ruleIllustrative setup
PRODUCT DISCOUNT
10% offDraft
Tide Nylon Collar · selected product
Eligible customersSelected customers
Applies toProduct orders
Overall limit100 uses
Per-customer limit1 use

Illustrative membership and discount setup. Available benefits depend on the shop’s configuration and each customer’s eligibility.

Explore memberships & discounts
Stock & purchasing

See what sold and what needs replenishing

Check stock by variant and review the activity behind a change. Keep supplier details and purchase orders with your products so the team can follow incoming stock as well as sales.

PetOS · InventoryVariant activity
Tide Nylon CollarBlue / Small · SKU COL-BLU-S
Current stock12 units
Previous balance13
Example: one online order−1
Activity recorded for this variant12
PURCHASING RECORD

Keep the supplier close to the product

Record supplier contact information and purchase orders. When stock is received through a purchase order, its inventory activity can be reviewed alongside sales changes.

SupplierCare Goods Co.
Purchase orderReceived
Product variantTide Nylon Collar · Blue / Small

Inventory changes follow the applicable product and stock configuration.

Explore inventory & purchasing
See how PetOS fits your store

Explore retail tools for your shop

See the tools behind your product catalog, online store, POS, payments, and stock.