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Make every stay clear from booking to checkout

Show boarding options and available dates to pet owners in the United Kingdom. They can book a stay online, while your team reviews the pet details, payment, and agreement status in PetOS.

Paw & Co.Plan a stay
ONLINE BOARDING

Choose your stay dates

CHECK-IN16 Jun
CHECKOUT19 Jun
3 nights · rooms availableContinue
Where hotel work gets complicated

A stay has more to coordinate than a date

These are the moments a hotel team needs to make clear before a pet arrives.

Pain 01

Availability has to work across every nightA check-in date only works when a room is available for every night of the stay.

Pain 02

Pet details and paperwork need a homeCare notes, vaccination information, payment and agreement status should be easy to review together.

Pain 03

The stay needs a clear finishThe team needs to see whether the pet has checked out and what the payment record says.

One stay, start to finish

Follow Luna’s three-night stay

See what the hotel sets up, what Maya (Luna’s pet parent) does on its public site, and what the team reviews in PetOS.

  1. 01HotelSet up
  2. 02MayaBook online
  3. 03TeamPrepare
  4. 04TeamManage stay
  5. 05TeamCheck out
01 / Hotel setupPetOS workspace

Set your boarding service and room count

Add the boarding service with its photo, description and nightly price. Configure the number of rooms in Resource Management, along with opening days and blocked periods, so online availability reflects what you can host.

Payment choicesOffer full payment or a deposit at booking. Pay later is available where configured; your hotel sets its own terms.
PetOS · Boarding setupWorkspace
SERVICE SETUP

Overnight boarding

A comfortable stay with space to rest and settle in.

Starting price£79 / night
Rooms · Resource Management6 rooms
Online availabilityRooms + blocked dates
Booking paymentFull / deposit

Illustrative setup · configure room quantity in Resource Management; the example does not assign a specific room.

02 / Customer bookingPublic website

Luna’s three-night stay, booked online

Maya chooses Luna, selects dates with a room available for all three nights, reviews the deposit and completes the booking on the public site.

01Choose boardingOvernight stay
02Pick dates16–19 Jun · 3 nights
03Select a petLuna
04Review payment£28 deposit
Paw & Co. · Plan a stayCustomer-facing site
REVIEW YOUR STAY

Overnight boarding

For Luna · 16 Jun check-in · 19 Jun checkout

✓ Room available for all 3 nights
Length3 nights
Price£238
Payment choice£28 deposit
Confirm booking →

The booking is confirmed online when a room is available for every night. Your hotel explains arrival, cancellation and payment terms on its public page.

03 / Before arrivalPetOS workspace

Review the whole stay before Luna arrives

Luna’s confirmed booking reaches the team with the three-night room availability already accounted for. Staff review her pet details and deposit, then send the boarding agreement for Maya to sign online before check-in.

PetOS · Room availabilityJune 2027 · illustrative example
16–19 June3 nights · 6 rooms configured
MON143 / 6 booked
TUE154 / 6 booked
WED16Check-in
4 / 6 booked
THU17Night 2
5 / 6 booked
FRI18Night 3
5 / 6 booked
SAT19Checkout
3 / 6 booked
SUN20Closed
Stay nights: 16, 17, 18 JunCheckout: 19 Jun
Rooms and closuresRoom quantity comes from Resource Management. Fully booked and blocked dates are not offered for online booking.
Luna the corgi
BOOKING · BH-1042Luna · 3 nightsMaya Chen
Dates16–19 Jun
Care noteReview before arrival
Vaccination infoOn file
DepositPaid online
AgreementAwaiting signature
Booking confirmed
BEFORE CHECK-IN · AGREEMENT

Send the agreement. See when Maya has signed.

Booking BH-1042 · Luna
PetOS · Booking BH-1042Team view
AGREEMENT TEMPLATE

Boarding agreement

PetLuna
Send toMaya Chen
Send for signature
Paw & Co. · AgreementPet parent view
REVIEW AND SIGN

Luna’s boarding stay

16–19 Jun · 3 nights

SIGNATUREMaya Chen
Submit signature
Signed

Agreement status returns to Luna’s booking in PetOS.

Vaccination checks can be part of booking where configured. PetOS stores supplied information; it does not verify veterinary records or assess a pet’s health.

04 / During the stayTeam view

Keep Luna’s dates and notes close to the team

Staff can return to the booking to see the pet, customer, stay dates, status and booking notes. One linked record helps the team find the context of an ongoing stay.

What this view showsBooking status and notes inside PetOS. The accompanying photo is an illustrative on-site scene, not a live customer update.
PetOS · Stay BH-1042Team view
Luna resting during her stayIllustrative on-site scene
IN PROGRESS

Luna’s stay

CustomerMaya Chen
Dates16–19 Jun
Pet notesOpen Luna’s profile
BOOKING NOTE

Keep Luna’s familiar blanket with her belongings.

05 / CheckoutPetOS workspace

Close the stay with checkout and payment visible

After pickup, the team can see the booking’s checked-out status and review payment information connected to the stay.

Hotel terms stay yoursSet your own balance, cancellation and late-pickup terms. PetOS keeps booking and payment records; it does not decide or enforce those terms for you.
Explore invoices & finance
PetOS · Stay BH-1042Checkout record
LUNA · MAYA CHEN

Overnight boarding

16–19 Jun · 3 nights
Checked out
BookingCompleted
AgreementSigned
PaymentPaid
Stay total£238
Deposit recorded£28
Remaining payment recorded£210

Illustrative completed stay · payment and agreement status remain linked to the booking.

See how PetOS fits your hotel

Explore bookings and customer records for your hotel

Start with the multi-day booking workflow or browse the wider platform.