Customers cannot tell which lesson fits.
Show the focus, duration, price, and trainer context before they choose a time.
Show clients in the United Kingdom what each training service includes and let them book online. Keep the trainer, pet notes, booking, and package balance together for your team.

When services, people, and prepaid sessions sit in different places, even a simple appointment takes extra coordination.
Show the focus, duration, price, and trainer context before they choose a time.
Keep the confirmed booking, assigned trainer, and pet details close to the appointment.
Connect package redemptions and future bookings to the customer record.
Each moment shows who acts and what the team can see, from preparing the service to arranging the next lesson.
Publish a clear training service, set its duration and price, and present trainer experience where relevant. A package can group repeat lessons under one price.

Focused practice for everyday cues and handling. The first visit helps the trainer understand the dog’s needs.

One-to-one sessions · Everyday skills
Set a package price and track each use after a lesson.
Chris Wong (Bailey’s pet parent) has already used one lesson from a four-session plan. He chooses Bailey and an available time, then confirms the next lesson on the public site.

Open the confirmed booking, assign Alex to the service, and check Bailey’s customer and pet context. If an agreement is needed, send it for online signature before the visit.
Alex can refer to Bailey’s booking and pet context, then record a concise observation for the team. The example note is a factual record, not an automated training score.

Bailey responded well to short, calm repetitions. Continue practising recall in a quiet space between visits.
When a customer has a training package, the team can record a redemption and check the remaining uses beside related bookings and pet details.
Bailey has completed two of four lessons. The team can see the two remaining uses when arranging another appointment, with previous bookings and notes available in the connected records.
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