Make every stay clear from booking to checkout
Show boarding options on your public website. Customers choose available stay dates and book directly; your team sees the confirmed stay, pet details, payment, and agreement status in PetOS.
Choose your stay dates
A stay has more to coordinate than a date
These are the moments a hotel team needs to make clear before a pet arrives.
Availability has to work across every nightA check-in date only works when a room is available for every night of the stay.
Pet details and paperwork need a homeCare notes, vaccination information, payment and agreement status should be easy to review together.
The stay needs a clear finishThe team needs to see whether the pet has checked out and what the payment record says.
Follow Luna’s three-night stay
See what the hotel sets up, what Maya (Luna’s pet parent) does on its public site, and what the team reviews in PetOS.
- 01HotelSet up
- 02MayaBook online
- 03TeamPrepare
- 04TeamManage stay
- 05TeamCheck out
Set your boarding service and room count
Add the boarding service with its photo, description and nightly price. Configure the number of rooms in Resource Management, along with opening days and blocked periods, so online availability reflects what you can host.
Overnight boarding
A comfortable stay with space to rest and settle in.
Illustrative setup · configure room quantity in Resource Management; the example does not assign a specific room.
Luna’s three-night stay, booked online
Maya chooses Luna, selects dates with a room available for all three nights, reviews the deposit and completes the booking on the public site.
Overnight boarding
For Luna · 16 Jun check-in · 19 Jun checkout
The booking is confirmed online when a room is available for every night. Your hotel explains arrival, cancellation and payment terms on its public page.
Review the whole stay before Luna arrives
Luna’s confirmed booking reaches the team with the three-night room availability already accounted for. Staff review her pet details and deposit, then send the boarding agreement for Maya to sign online before check-in.
4 / 6 booked
5 / 6 booked
5 / 6 booked
3 / 6 booked
Send the agreement. See when Maya has signed.
Boarding agreement
Luna’s boarding stay
16–19 Jun · 3 nights
Agreement status returns to Luna’s booking in PetOS.
Vaccination checks can be part of booking where configured. PetOS stores supplied information; it does not verify veterinary records or assess a pet’s health.
Keep Luna’s dates and notes close to the team
Staff can return to the booking to see the pet, customer, stay dates, status and booking notes. One linked record helps the team find the context of an ongoing stay.
Illustrative on-site sceneLuna’s stay
Keep Luna’s familiar blanket with her belongings.
Close the stay with checkout and payment visible
After pickup, the team can see the booking’s checked-out status and review payment information connected to the stay.
Overnight boarding
16–19 Jun · 3 nightsIllustrative completed stay · payment and agreement status remain linked to the booking.
Explore bookings and customer records for your hotel
Start with the multi-day booking workflow or browse the wider platform.
